FAQs

Do you have jewelry pieces I can try on?

Yes, if you choose to book an In-Person Diamond Viewing, we have a plethora of sample rings and bands that you can try on to ensure you've found a ring style you love.

Do you have in-stock jewelry pieces for sale?

No, all of our jewelry is made-to-order.

What if I don’t need a fully custom design, but I love your pricing and quality?

That’s completely okay. You don’t have to reinvent the wheel to work with us.

While we specialize in custom-made pieces, not every project has to start from scratch. Many clients come to us with a clear idea of what they want (ie a classic solitaire, a three-stone ring, diamond studs, etc.) and simply want access to high-quality certified diamonds at fair pricing.

In those cases, the process is straightforward:

  • You choose your diamond
  • We guide you through setting options
  • We fine-tune proportions and details
  • We create it specifically for you

Even our “simple” designs are made-to-order, meaning you’re still receiving a piece crafted specifically for you and not pulled from mass-produced, pre-made inventory.

Are your diamonds certified?

Yes, all of our center diamonds are either GIA or IGI certified. We can source both natural and lab grown diamonds.

Do you have testimonials and examples of past work I can review?

Yes, our portfolio and testimonials can be found on our website here, as well as on Google.

What payment methods do you offer?

You’ll receive an invoice, which accepts credit/debit cards, ACH transfers, Apple Pay, PayPal, and Venmo.

How Iong does the process take from start to finish?

This can vary based on the project, but generally, most orders are completed within 4-6 weeks.

Do you offer local pickup (AZ)?

Yes, our team is based in Chandler, AZ and is happy to coordinate local pickup if preferred.

Do you ship nationwide (USA)?

Yes! We offer nationwide shipping, with all orders carefully packaged, fully insured, and requiring a signature upon delivery.

Are all orders final sale?

Yes, because each piece we create is custom-made to your specifications, all sales are final. We do not offer refunds, returns, or exchanges.

Do you offer warranties or insurance?

Please visit our landing page here for more information.

How do I care for my jewelry?

To ensure your jewelry remains as radiant as the day you received it, we’ve created a guide on how to care for your piece here.