FAQs
Do you have in-stock jewelry pieces for sale?
No, all of our jewelry is custom and made-to-order.
How Iong does the process take from start to finish?
This can vary based on the project, but generally, most orders are completed within 4-6 weeks.
Are your diamonds certified?
Yes, all of our diamonds are either GIA or IGI certified.
What payment methods do you offer?
You’ll receive an invoice, which accepts credit/debit cards, ACH transfers, Apple Pay, PayPal, and Venmo.
Do you ship nationwide (USA)?
Yes! We offer nationwide shipping, with all orders carefully packaged, fully insured, and requiring a signature upon delivery.
Are all orders final sale?
Yes, because each piece we create is custom-made to your specifications, all sales are final. We do not offer refunds, returns, or exchanges.
Do you offer warranties or insurance?
Please visit our landing page here for more information.
Do you have testimonials and examples of past work I can review?
Yes, our portfolio and testimonials can be found on our website here, as well as on Google.
How do I care for my jewelry?
To ensure your jewelry remains as radiant as the day you received it, we’ve created a guide on how to care for your piece here.